Your questions, clear answers.
Delay, cancellation or connection: quickly find an initial benchmark. Each flight then deserves to be assessed according to its own circumstances.
What you want to know.
Click a question to show its answer.
Does a 3-hour delay give a right to compensation?
It may if the delay reaches at least 3 hours at the final destination. The route and the cause also matter. Check my rights →
My flight was cancelled: what are my options?
You may be offered a refund or another flight. Additional compensation depends in particular on the notice given and the circumstances. See the key points →
I missed a connection: what should I look at?
Check whether the flights were on the same booking and the arrival time at your final destination. These details can change your rights.
Does bad weather cancel all my rights?
An extraordinary circumstance can rule out compensation, but assistance while you wait may still be due. Understand my rights →
Can my meals or hotel be reimbursed?
Depending on the situation, necessary expenses may be covered. Keep your receipts: we review them separately from the compensation.
What documents should I prepare?
Your booking, boarding pass, messages and receipts will be useful. You can start the estimate without all these documents.
How much can I receive?
European compensation can be €250, €400 or €600 depending on the route. Nothing is guaranteed before review. Get an estimate →
How much does Flyora’s support cost?
Free check; fee of 30% of the compensation, 15% of a ticket refund and 30% for baggage, nothing if nothing is recovered. Reimbursed expenses go to you in full. See pricing →
Can I claim directly from the airline?
Yes, you can make the claim yourself. If you prefer support, Flyora can help you prepare the useful information. Discover our approach →
Does the estimate automatically start a claim?
No. It gives you an initial benchmark and lets you send us your situation; no action is taken with any airline without your consent.
When will I get a reply from Flyora?
After sending your estimate, you receive an acknowledgement by email. Our team gets back to you within 48 hours.
My flight departed from outside Europe: can I claim?
Sometimes: some arrivals in the EU are covered depending on the airline, and other rules may apply. Enter my journey →
Further information: Passenger rights — European Union ↗ · Delayed flight — Service Public (in French) ↗.
Would you like to check your situation?
A few details are enough to get an initial answer, with no commitment.
Start the check →