Your rights, without the detours.
When a flight is disrupted, the applicable law depends on the route, the airline and what actually happened. Find the key points and check your situation for free.
Check my rights →Key points: your rights as an air passenger
01 A delay of at least 3 hours at the final destination, a cancellation under certain conditions or involuntary denied boarding may give a right to fixed compensation of €250, €400 or €600 under the European rules.
02 While you wait, you may be entitled to appropriate care: meals, drinks and, if necessary, accommodation. After a cancellation, the choice between a refund and re-routing must be considered.
03 A proven extraordinary circumstance can rule out the fixed compensation. It does not automatically remove the right to assistance.
04 In France, a compensation claim under the European regulation can in principle be made within 5 years. Time limits and formalities under other rules may differ.
The amount depends in particular on the flight distance, the complete journey, the information given to the passenger and the cause of the disruption. Flyora gives an indicative estimate, never a final decision.
What problem did you have?
Delayed flight
The delay is measured at the final destination. Find out about the thresholds and possible amounts.
Understand my rights → 02 / CANCELLATIONCancelled flight
Notice, replacement flight, refund: review your options.
Understand my rights → 03 / CONNECTIONMissed connection
A single booking and a delay at the final destination can change the assessment.
Understand my rights → 04 / BOARDINGDenied boarding
What to do if you are denied boarding even though you have a booking?
Understand my rights →Your airline
Claim forms, vouchers, connections: what to check depending on your airline (pages in French).
Air France
Flights within France, Europe and long-haul. Also covered on return flights to France from Africa or the Americas.
See my rights (in French) → LOW-COST · EUROPEeasyJet
Official EU261 form on its website. Note: flights departing from the UK fall under the UK rules.
See my rights (in French) → LOW-COST · EUROPE AND NORTH AFRICARyanair
Its flights to Europe from Morocco are covered. Ryanair invites passengers to claim directly on its website.
See my rights (in French) → LOW-COST · AIR FRANCE-KLM GROUPTransavia
Based at Orly. Its flights to and from Morocco, Tunisia and Algeria are covered in both directions.
See my rights (in French) → LOW-COST · REGIONAL AIRPORTSVolotea
Strong presence in Nantes, Bordeaux and Marseille. Reduced 2026-2027 winter schedule: check your rights if your flight is cancelled.
See my rights (in French) → LOW-COST · BARCELONA HUBVueling
Connections via Barcelona: what counts is arrival at the final destination. Prefer money to a voucher.
See my rights (in French) → LOW-COST · CENTRAL AND EASTERN EUROPEWizz Air
Claim via the “Claim EU261” form in your WIZZ account. WIZZ credits cannot be forced on you.
See my rights (in French) → ALGERIAN AIRLINE · FRANCE–ALGERIAAir Algérie
Covered on departures from France to Algeria; not on return flights to France.
See my rights (in French) → MOROCCAN AIRLINE · CASABLANCA HUBRoyal Air Maroc
Covered on departures from France, including connections via Casablanca; not on return flights.
See my rights (in French) → TUNISIAN AIRLINE · FRANCE–TUNISIATunisair
Covered on departures from France to Tunisia; not on return flights to France.
See my rights (in French) →What about a flight outside Europe?
Other rules may apply: UK261 in the United Kingdom, the APPR in Canada, national rules in Türkiye, Brazil or Saudi Arabia, and sometimes the Montreal Convention for damage caused by an international delay. There is no single scale that applies everywhere: read our guide to journeys outside Europe (in French).
Sources: European Union: passenger rights ↗Service-Public: flight delays (in French) ↗
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